TravelPlanners uses Feefo - the Global Feedback Engine, to generate our customer feedback. Feefo is a closed invitation only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us. We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with Feefo, are the opinions of genuine customers.
Whilst it is impossible to please all of the people all of the time we are extremely proud at TravelPlanners where 99% of our customers rate our service good or excellent. We will always strive to provide the highest quality bespoke holidays at outstanding value for money and service beyond the call.
Our Customer Reviews
TravelPlanners helped me sort out my holiday for Vegas and Flordia in April 2016 and
they helped me alot and saved me so much money!
"We have used travelplanners for the last 6/7 years and they always come up trumps. I lost my mobile phone at the airport in Miami, I gave the details to travel planners and got my phone back 3 weeks later. Would recommend them to anyone booking a holiday"
Just thought I would drop you a line to say thank you to your company for organising our last two holidays to Australia and and beyond. In particular I would like to thank your agent Zac Hassan who was responsible for the initial details and finding my wife and I some fantastic hotels to stay in Kuala Lumpur, Hong Kong, Sydney and Singapore. We have no hesitation in recommending your company to our friends and will hopefully use you again in the future
The travel advisor was lovely to talk to and sorted our dream holiday out to just what we wanted. Thanks very much
As usual David Spooner was extremely helpful, this time in securing internal US flights to multiple destinations at the right times and at the right price. He has saved me a lot of time trawling the internet. I thoroughly recommend TravelPlanners
Mavin was an excellent representative of the company he was patient and very helpful he fulfilled all of holiday needs which I feel that we had tested him with the most unusual request and I would like to say thank you Marvin for your hard work
Excellent service.... Debbie Hutton was very very helpful. We were looking for a honeymoon package and at times were going around in circles with other agents. Debbie listened to what we wanted and provided fabulous options. Will definitely use TravelPlanners again and have recommended to friends and family
Excellent all round, I book my holidays through Paul Corderoy who is always super helpful, and very pleasant since my first trip booked with him almost 5 years ago I have since booked 5 other USA trips. Is always very accommodating with requests also. Wouldn't use anyone else for a booking.
Zac Hassan was very helpful and because of his excellent service we booked a holiday
After alot of debating on our part deciding various things about quote for florida 2016 as there are 3 different families involved staying together we decided it was the very best offer especially as we know exactly where we are staying and have photos of the villa .we have been before with ither companies so you could offer us exactly what everyone was looking for Samantha Fielder was a fantastic help and worked very hard to get us the exact deal we wanted many thanks to all especially samantha and will recommend to friends"