Important Information
All content and products detailed on the Travelplanners web site are intended for UK customers only.
USA Entry Regulations
For the most up to date information regarding USA Entry Regulations please click here
Aircraft Hand Luggage
One item of cabin baggage is permitted, the dimensions of which must not exceed a maximum length of 56cm, width of 45cm & depth of 25cm. Liquids, including gels and pastes, must be held in individual containers not exceeding 100ml (approximately 3.5 fl. oz). The definition of liquids includes shampoo, creams, hair gel, hair spray, suntan lotions, toothpaste, liquid or aerosol deodorants, perfumes, cosmetics such as mascara and lip gloss, water and other drinks, soups and syrups, and other items of a similar consistency. All liquid containers must be carried in a separate clear plastic, zip-top or re-sealable bag that does not exceed 20cm x 20cm (eight inches x eight inches) or equivalent to one litre capacity. Items must fit in the bag comfortably and the bag must be completely closed. At security search, the plastic bag must be removed from the cabin bag and x-ray screened separately.
In addition one personal item (such as a laptop sized bag or briefcase) may be taken on board the aircraft only if you are travelling from an airport approved by the Department Of Transport. Approved airports are: Aberdeen, Benbecula, Birmingham, Cambridge, Cardiff, Edinburgh, Glasgow, Inverness, Islay, Jersey, Kirkwall, London City, London Gatwick, London Heathrow, London Stansted, Manchester, Newcastle, Plymouth, Prestwick, Southampton, Southend, Stornoway, Sumburgh & Wick.
Airline Baggage Allowance
'The Government's Health & Safety Executive Body have stipulated that ALL airlines flying into and out of the UK from the US can no longer load bags weighing more than 32kgs onto an aircraft.
For each individual carries baggage allowance policy when flying to the US - valid as of 10 August 2005, click here
Please note that any baggage item in excess of the maximum 32 kgs, on all routes, will be subject to re-packing or refusal of carriage and applicable excess baggage charges will be levied'.
For all other routes outside the US we recommend you check with the airline you are flying with directly as these rules can vary between each airline and the destiantion you are flying to.
Airport Security at London Heathrow
Passengers travelling from London's Heathrow airport are advised to be mindful of recent security search changes introduced by the BAA. We recommend passengers allow extra time to check-in to avoid further delays. Long queues are currently being experienced at check-in desks, security control and gates.
Passengers should note that:
* Laptops must be removed from hand baggage and put through scanners on the trays provided.
* Passengers wearing belts may be asked to remove them before going through security.
For further information please refer to www.baa.co.uk.
Hotel Descriptions/Ratings Policy
Since there is no official Worldwide hotel classification system, we have devised our own grading system to assist you in selecting the right hotel. The star classification system represent Travelplanners' assessment of each hotel that, in our opinion, reflects the facilities, service, location and overall standard of accommodation offered by each property.
Security
A secure server protects all the information you give us. We secure the information by encrypting it, using the secure server software SSL (Secure Socket Layers). We do this by scrambling your details using a mathematical formula known as a 'key'. Once the information has arrived on our server, as the 'keyholder', we are the only people who can unlock or de-encrypt your information. You can tell our site is secure as a small locked padlock will appear in the bottom right of your browser to show that you can safely send credit card details through our site. We also have a Firewall (security software) in place to protect all information from being accessed from the Internet.
Privacy Policy
Please click the following link to access full details of our Privacy Policy
Pricing and Information Accuracy
Every effort has been made to ensure the accuracy of description, information and prices, however it is possible that an advertised facility may be withdrawn or changed. All prices quoted throughout the Travelplanners site are subject to change and services featured are subject to availability.
Consumer Protection
Travelplanners, part of the USAirtours Group holds an ATOL licence No. 3085 issued by the Civil Aviation Authority (CAA).
http://www.caa.co.uk/cpg/atol/default.asp
Foreign Office Travel Advice
It is our recommendation that you seek up to date advice regarding the destination you are travelling to through the Foreign Office - www.fco.gov.uk/travel/countryadvice.asp
Health Advice
For up to date Health Advice we recommend you visit the Department of Health web site for the latest health travel advise - http://www.doh.gov.uk/traveladvice/index.htm
New European Health Insurance Card - EHIC
In line with regulations, by the 01st January 2006, all EEA (European Economic Area) countries must issue the new EHIC to replace the E111 form.
Any E111 forms issued prior to 19th August 2004 are no longer valid. Those issued after that date will be valid for use until 31st December 2005.
The EHIC card can be obtained by applying online at the link below, calling 0845 606 2030 or picking up a form from the Post Office.
https://www.ehic.org.uk/InternetPROD/home.do
Passport Information
Please click the following link to access the UK's Passport Service web site that details all aspects regarding application, renewal and amendments of passports for British nationals resident in the UK - http://www.ukpa.gov.uk/
Tourist Offices
For further information regarding the destination you're travelling to please visit the Association of National Tourist offices - http://www.antor.co.uk/
